Regen Biosystems Pvt. Ltd. doing business as Artha Creative Studio (hereinafter referred to as, “Artha Creative Studio”, “ACS”, “us” or “we”) is a service-oriented business and due to nature of our business, we do not offer any refunds or money back for any of our services once work has commenced.
Artha creative Studio does not guarantee a full refund for the cancellation of its services. If you change your mind after paying for a certain service, we will act only on the policy here within.
Artha Creative Studio will refund or cancel any services according to the following guidelines:
- Artha Creative Studio will refund you by subtracting a processing fee of USD 50 and applicable regulatory taxes if a project has not started within 3 days of making a payment.
- If you contact Artha Creative Studio within 3 days of making a payment to cancel a project that has already begun, Artha Creative Studio will deduct proportionally along with a processing fee of USD 50 and applicable regulatory taxes and refund you accordingly.
- If you sign up for a monthly service and request the service to be cancelled after 3rd day of making payment, you must notify Artha Creative Studio at least 15 business days prior to the next billing period. Your account will no longer be rebilled starting 15 business days following your notification.
- In the event of incorrect information was provided by you, Artha Creative Studio will not refund partial amounts or full amounts in the case that a project has commenced and/or has been completed.
- If you sign up for a plan and we feel that we can’t do the project for you at that moment or for any reason at all, then Artha Creative Studio will issue you a 100% refund within a maximum of 7 working days.
- If you request a refund or cancellation within the time-period stated in this policy and your account has still been charged, Artha Creative Studio will refund 100% of that amount.
- Artha Creative Studio does not offer any refunds for the services already delivered or any other miscellaneous charges which are non-recoverable for Artha Creative Studio and refunding them causes any loss to Artha Creative Studio.
- Request for cancellation should be informed through email communication on Artha Creative Studio’s official email id email@example.com OR firstname.lastname@example.org OR email@example.com
Artha Creative Studio will consider a service cancelled if next payment is not received within 7 working days.